Shipping policy

Sacred Journey | Shipping Handmade Tibetan Energy Jewelry to Your Doorstep

Each piece of our handmade Tibetan jewelry carries an intention of peace. Discover our mindful shipping process across North America, designed to deliver this cleansing energy safely to you.

1.    Order Processing Time

All our handmade Tibetan jewelry and accessories are made-to-order or carefully curated. Please allow 3-5 business days for order processing, quality check, and blessings before shipment.  During peak seasons or for custom pieces, processing may take slightly longer. We will notify you if any delays occur. Once your order is processed, it will be shipped immediately.

2.    Shipping Locations & Rates

We currently ship to the following countries:

  • United States
  • Canada

Shipping costs are automatically calculated at checkout based on destination, weight, and service. Free standard shipping on all orders over USD $120.

Note: Delivery times are estimates and do not include processing time. Customs delays are possible for Canada.

3.  Shipping Fees & Delivery Times

  • Shipping costs are automatically calculated at checkout based on destination, weight, and service.

  • United States: 7–12 business days
  • Canada: 8–15 business days  

     

    Shipping Origin
    All orders are shipped directly from  CHINA.

3.    Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on our website for real-time updates.

4.    International Customs & Duties

All applicable import duties, taxes (such as GST/HST/PST in Canada), and customs clearance fees are pre-paid and included in your shipping cost at checkout. You will NOT be charged any additional fees upon delivery or by the carrier. This ensures a smooth, surprise-free receipt of your sacred items.

This “Delivered Duty Paid” (DDP) service is part of our commitment to a transparent and worry-free experience for our valued customers across North America.

5.    Shipping Delays & Lost Packages

We are not liable for delays caused by carriers, weather, or customs. If your package is lost in transit, contact us within 30 days of the estimated delivery date, and we will initiate a trace and replacement if necessary.

6.    Returns & Damaged Items

Please see our Return policy. If your item arrives damaged, contact us within 48 hours of delivery with photos of the product and packaging for a resolution.

7. Contact Information

For Shipping problem, please contact us via:

  • Email: shipping@vishwaenergy.com
  • We typically respond within 24-48 hours

We believe each handmade piece carries unique energy. May you find the resonance of serenity and balance that speaks to you.